Lilies And Sparrows Salon Studio

As a courtesy, please remember to call or text as soon as you know that you will be unable to make your appointment and I’ll be happy to reschedule you on a day that works better for you. Cancellation; -All cancellation’s must be done 24 hours in advance before the service is scheduled. I send out text reminder’s to all clients as well to remind them and prevent confusion. I do this as a courtesy to my clients but it remains the clients responsibility to know their appointment date and time -If a call or text, in order to cancel 24 hours in advance is not done by the client, the client will be charged 30% of that scheduled service and a reschedule will happen for a future date. LATE POLICY -If the client is late and the time left after arrival doesn’t allow for the full service, 25% of the service fee will be charged and a reschedule will happen for a future date Chemical and Big Service Deposit Required; -A deposit is required to book any chemical service. The deposit is nonrefundable and will go toward the cost of your service. If you need to reschedule, the deposit will be applied to future service as long as that appointment was canceled/rescheduled at least 24 hrs prior to the original appointment. Please feel free to contact me with any questions or concerns. Thank you, Lillies and Sparrows, LLC